Queensland Facility Services

No.1 for PERSONALISED CLEANING SERVICES

WORKPLACE HEALTH AND SAFETY POLICY


EMG Facility Services Pty Ltd (EMGFS) trading as Queensland Facility Services and J & C Cleaning Service’s safety management system includes the development and delivery of facility management and cleaning services to government, industrial, retail and commercial sectors.


EMGFS is committed to providing safe and healthy working conditions for the prevention of work-related injury and ill health for our workers and for contractors and visitors to the workplace.


The system has been based upon the requirements of ISO 45001:2018 includes our processes and commitments to;


  • Fulfil legal requirements and other requirements;
  • Eliminate hazards and reduce risks;
  • Continually improve the system; and
  • Consult and encourage the participation of all workers, and, where they exist, workers representatives.


We understand the creation and maintenance of a safe and healthy working environment is a major part of our overall responsibilities, and that all workers with management or supervisory responsibilities are personally accountable for the health and safety of workers, contractors and visitors in their specific work areas.


In conjunction with this policy, risk assessments and safe work procedures have been prepared in consultation with relevant workers and issued.


We expect all workers, at levels within the organisation, contractors and visitors to our workplaces to follow safe work practices as prescribed under the legislation and in our policies and procedures, and that they make every effort to eliminate work related injuries and illness to themselves and others.


Objectives and targets are established on an annual basis, based upon the context of the organisation, needs and expectations of interested parties and risks and opportunities.


We will provide adequate resources to manage and maintain the system, fulfil measurable objectives and targets, together with regular training on work health and safety and provide and promote rehabilitation.


Work Health and Safety is important and we all have an obligation to ensure that we have a safe and healthy working environment and we encourage you to actively participate so that we may achieve this goal.

QFS Policies

QUALITY POLICY


EMG Facility Services Pty Ltd (EMGFS) trading as Queensland Facility Services and J & C Cleaning Service’s quality management system includes the development and delivery of facility management and cleaning services to government, industrial, retail and commercial sectors.


EMGFS is committed to the aim of exceeding customer expectations in terms of response, operational capability and cost effectiveness at all times. The company is committed to improving its processes in all facets of its business.


The Management Team will show leadership and commitment, and bear the responsibility for establishing, implementing, integrating and maintaining the Quality Management System.


The company also acknowledges its responsibility to abide by statutory requirements for health, safety and the environment in all its operations. At the same time, it is fundamental to the company’s long-term prosperity that it realises an adequate financial return on shareholders’ investments and acts as a responsible corporate citizen.


To assist in achieving these objectives outlined in the statement above, EMGFS is implementing quality management systems throughout the organisation.


The Organisation has a Policy of promoting continual improvement and setting of Quality Objectives in line with the framework laid down within ISO 9001:2015. These objectives will address the risks and opportunities within the Organisation as determined by Senior Management.


The company quality system ensures that customer and relevant regulatory requirements will be consistently met. ISO 9001:2015 provides the structure of the quality system and allows integration of both Work Health and Safety and Environmental management systems. The system incorporates safety and training programs to enhance worker skills and assist in the selection of the optimum equipment, materials and methods for customers’ particular applications.


Achieving and maintaining certification of the quality management system in accordance with the standard is to be the aim of all operating centres within the company.


To this end, all workers are invited to cooperate in the preparation of suitable documentation and the review of operating methods.


EMGFS management is pursuing the implementation of this Quality Policy and believes that through Quality Assurance the company will be able to raise the level of service to its customers and maintain its competitive edge.

Queensland Facility Services

Safety is everyone’s responsibility

​ENVIRONMENTAL POLICY


EMG Facility Services Pty Ltd (EMGFS) trading as Queensland Facility Services & J & C Cleaning Service’s environmental management system includes the development and delivery of facility management and cleaning services to government, industrial, retail and commercial sectors.


EMGFS is committed to developing, implementing and maintaining an Environmental Management System (EMS) that complies with the requirements of international standard ISO 14001:2015.


We will endeavour to do this through our values of Support, Action, Respect, Innovation and Sustainability by:

  • Commit to fostering the sustainable use of the Earth's resources by "treading lightly", recognising the approach of Australia's Indigenous people in minimising our impact on the land
  • Comply with all relevant environmental legislation, regulations, planning policies and related initiatives
  • Set environmental objectives and targets to ensure continuous improvement
  • Measure, monitor and report on environmental management initiatives
  • Incorporate environmental better practice into our core business plans and management processes
  • Undertake responsible resource management practices that aim to prevent pollution and reduce waste
  • Ensure we work closely with our clients, suppliers, and other stakeholders to continually improve our business processes which affect the environment
  • Explore best practice and innovative environmental management approaches to the use of education, technology and infrastructure
  • Foster the initiation and ownership of environmental activities by all our staff through education, thereby building a strong environmentally aware business culture, and
  • Communicate this Environmental Policy Statement to all staff and make it available to the public.​


By providing to assist employees, suppliers understanding of EMGFS’s environmental sustainability performance and sustainable use of resources, measuring our performance against our values, we will ensure that we continually improve our services for the benefit of our planet.


(07) 3341 3652